Value Chain Management

 This project involved three aspects.

1. The design and development of a interactive CD-ROM which would take participants through a knowledge program on the concepts of Value Chain management. The CD would involve knowledge and then interactive games to reinforce learning. The end result was an assessment of the participants Chain and the ability to further the program in a face to face mode. A real life case study was used and a series of small videos were shot to demonstrate the chain involving a wide range of stakeholders. Another series of videos were shot of experts in the field. I also designed a Value Chain Database which enabled participants to map the chain and record various KPI’s. I designed the CD, the key learning and the games. I wrote the script for the video and managed the video production team to complete the series. I conducted the interviews.

The concept I devised was to link value chain management to a team sport (Australian Rules) and use this to lead a participant through from the basics to the complex.

 2. The design and development of three follow up face to face programs including a mentor checklist and check sheets. After the CD participants were given a free training process and an expert mentor. I designed the whole process. This involved the amalgamation of five notable professor’s work in this field of agriculture into a coherent but easy to understand series of training and mentor interactions

 3. The deliver and pilot of the programs to ensure that they met the stakeholder’s requirements. This also incorporated a train the trainers conference to ensure that it would be successfully rolled out across Australia.

Design of the Diploma and Certificate IV in Storage Engineering Assessment Processes

A new training package had been developed to encompass the competency required by a data storage engineer at the diploma and certificate IV level. I was asked to develop the assessment process, procedures and checklists as well as the Frontline management aspects of the program.

This developed over four phases.

1. Designing a valid assessment process that met the needs of the client and would be approved by VETAB. I created the whole process which incorporated observation assessment, exams, self assessment and recognition. A storage engineer passport was created to keep the records

2. A series of workshops were conducted by me to gather the appropriate evidence related to the competency since I am not a storage engineer

3. Design of the Frontline management program to meet core requirements. This was blend of face to face and elearning.

4. Delivery of the program

COSMIC – Corporate Values

This was a complex training program designed to bring about an organisational change as Norfolk went public. The program was designed, in a very interactive way, to bring about a cultural change in how the organisation operated by utilising the five core values – COSMIC.
I was asked to put a proposal forward and an appropriate design. This was accepted and carried out.

This involved four distinct phases.

 1. The overall design and development of a four day program (one day over four weeks) which incorporated the five values and a series of interactive exercises to bring about a better understanding of Norfolk’s values as well as a change in participant behaviour.  I did the full design and development.

2. The design of a video to be utilised throughout the program to enhance the program’s effectiveness and provide examples of appropriate behaviour. I wrote the script and directed and acted in the video.

3. The design of a coaching program to support the participants throughout the training program and ensure that the COSMIC program was integrated into the workplace. I designed the coaching process and the Train the Coaches program.

4. The mapping of the existing COSMIC program to a Certificate IV in Frontline Management so that traineeships could be utilised. I did the mapping, designed the assessments and the procedures.

5. The piloting and testing phase which incorporated taking the entire senior management team through the whole program. Pilots were conducted in various states as well as in New Zealand.

6. The rollout design of the program across Australia and New Zealand and the hiring of 12 trainers to ensure the effective delivery of the program to over 5,000 employees.

Diploma of Government (Project Management)

Design and deliver an interactive accredited Diploma of Government to a varied audience in a 10 week program. The program covered 11 Diploma level units and had to be integrated in such away to achieve the 10 week timetable while still achieving the competency outcomes. A case study was developed where the Olympics games were moved from India to Sydney in a 6 month timeframe and participants used the knowledge and skills acquired during the delivery segments to design an appropriate project plan. This was concluded with a one hour presentation on the program plan and its successful implementation.

Atlassian  - Awesome product manager,

Leadership in Government

Establish compliance systems

Manage compliance

Managing and implementing change

Motivation at work

New digital media program – Fairfax

Manage programs to promote personal effectiveness

RPL guide – C IV Training and Assessment (TAE)

Implementing sustainability across the business

The I assistant

Managing workforce planning

Manage people effectively

Build client relationships