I have talked a lot about the concept of psychological safety in my training for years, especially as I now deliver a fair amount of training to NSW Health employees who have a value called openness which to me is the same as psychological safety.
I always thought that this concept came from studies that Google had carried out over the last 5 or so years but…..no….it all started back in 1999. Back in research conducted in hospitals (what a coincidence).
Read the article below or listen to the small recording of the interview.
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