Photo by Heidi Sandstrom. on Unsplash
I have been doing a great deal of training lately around people performance, conflict and dealing with difficult issues and 90% of the time it boils down to being assertive enough to deal with the problem. Not easy to do. Not something I found easy either but it was required and I got sick of the stress of thinking about it and not doing something about it. I hope the video below helps you and for trainers use the video and talk more about being assertive.
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