Category: Communication
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Negotiation styles
Here is a very interesting article on negotiation styles in different countries. Do you agree with our Australian style shown in the article? Read the article here
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Ignite your ability to present
I have suggested in the past that if you want to know how to present effectively watch TED talks and you can see some great presenters. Another way is to watch some of the presenters on the Ignite website. Ignite presenters have to stick to a very set formula, using 20 slides that auto-advance every 15…
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Dilbert’s view
I have always liked the Dilbert comic and many years ago I acquired a audio book on Dilbert’s view of the corporate world which I found great as it balanced out some of the stupid things that I was observing. If you want to get a daily Dilbert comic sent to your email address or…
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Empathy
Empathy is a critical trainer skill and it is a topic that comes up often during training. It is important to understand what empathy is and be very aware that it is different to sympathy. Watch the clever video below to gain an understanding of empathy. Can’t see the video – click here
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Teens and media
I caught this great article the other day courtesy of makeuseof about teens and their media usage. It incorporates a great graphic which I have included below. Check out the original article here. Many of us are training participants who are coming out of their teens and it is important that we understand how their…
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Successful teams and managers
Google has been conducting research on whether managers have an impact on team performance. They have found that good managers really do make a difference. The article below will show you some aspects of what they found but if you are really interested in the full results you can purchase the research from Harvard here or…
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Sunday Zephyr – Laughter
Having a good laugh is meant to be good for you. No surprise really. If you didn’t have a few good laughs this week then maybe this video of people laughing might help. Can’t see the video – click here
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Asking Questions
Ask anyone who has been to one of my training sessions and I am sure they will say that I ask a lot of questions. I have always used this technique as I believe that most people already have a lot of the answers if they just think a little more deeply. If they can…
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Blame it on…?
Lots of things go wrong in training. Who do you blame when things go wrong? Maybe you don’t blame anyone. Maybe you blame yourself. Watch the short video below to understand the psychology of blame. Can’t see the video – click here
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Great PowerPoint Presentations
There are really only two types of PowerPoint Presentations. Good ones and the other ones we create when we are in a hurry. A great presentation takes time and effort. I am constantly reminded of this when I am in a hurry and I knock up a slideshow in minutes and then realise that it…