Training Assessment Education

Category: Communication

  • Trust, Trust, Trust!

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    Darren
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    Photo by Jelleke Vanooteghem on Unsplash I talk about trust a lot. A lot more than I ever thought I would but trust is what holds organisations together and for that matter society. Lack of trust leads to gossip, fear and chaos. In an organisation trust must exist between the senior managers, managers, the employees and the customers.…

  • Ah, Compassion!

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    Darren
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    Photo by Brandi Redd on Unsplash I have been doing a lot of training around effective leadership this week. One aspect of that (and there are many) is compassion. What is compassion? Read the article below and take the compassion assessment and then consider how you can demonstrate compassion. Read the article here

  • Petrified of Presenting?

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    Darren
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    Photo by sydney Rae on Unsplash I got that question again last week. How do you stand up there talking to us and make it look so easy? Don’t you get nervous? Yes, I do but it does dissipate quickly. I’ll be honest it used to terrify me. My only answer as to how public speaking became my…

  • Sunday Zephyr – Humour

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    Darren
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    How is your Sunday going? I am relaxing a little today as I have a huge week ahead of me. Even though it is a big week and I will be tired my strategy is as always to have a few laughs and enjoy it as much as possible. Humour in training is absolutely essential.…

  • Soft Skills

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    Darren
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    Photo by Yuriy Kovalev on Unsplash A great deal of my training is essentially the development of soft skills. Conflict resolution, communication, emotional intelligence etc. Often this is not regarded as important as the so called hard skills such as programming, scheduling, planning etc. It’s always rewarding then when you see more and more research indicating that soft…

  • Toxic Employees

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    Darren
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    Photo by Matthew Henry on Unsplash As some of you are aware I deliver a lot of training sessions on performance management and conflict. One of the big questions is what do you do with the one bad apple? The toxic employee. There are many approaches to this and it obviously depends on the person, the situation and…

  • Gestures

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    Darren
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    Photo by Jakob Owens on Unsplash Yes, another comms video. I like this one as it does point out some interesting differences in gestures across the world. Can’t see the video – click here

  • Brainstorming

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    Darren
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    Photo by Kristopher Roller on Unsplash I have been talking about brainstorming a lot over the last few weeks. I think it is a great process if you can do it properly ie with no filters. The video below though points out many of the dangers of poor brainstorming. Can’t see the video – click here

  • Communication Structures

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    Darren
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    Sorry for the delay in posts recently. I was having some trouble with WordPress but it appears to be sorted now. My last few posts were on communication as I was writing a communication program. I found the article below to be quite useful. It outlines a number of communication structures. I knew some of…

  • Communication Tips

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    Darren
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    Photo by Davide Cantelli on Unsplash I’m doing a lot of communicating this week. I’ll be in Sydney, Nowra, Queanbeyan and Wyong. All of it involving communication. Below is a video you might like to use when talking about communication or it might just provide you with some good tips. Can’t see the video – click here